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Tuesday, November 06, 2007
The Auto Retail Informer: November 6, 2007
Auto Retail Informer Intro November 6, 2007
When I entered Automotive Aftermarket Industry week, I felt the key to winning the automotive aftermarket over the next 10 - 20 years rested on two key factors: - Figuring out how to get the right mechanic at the right place at the right time
- And figuring out how to get the right part at the right place at the right time
Whoever is best at those two things, I figured would be the most efficient player(s) in the industry. And this is why I believe remote diagnostics (that allow repair shops to have a basic idea about what is wrong with the vehicle before it reaches the shop) will play a major role in any successful repair (parts distribution) business model going forward. But after meeting with numerous industry leaders last week in La
... To view the entire article: Thoughts from automotive aftermarket industry week (part 1) (11/06/07)
Last week I met with several CEOs of major independent automotive aftermarket repair chains, various technology vendors, industry consultants, equipment distributors, and even store operators. What sort of surprised me, however, was that I failed to catch a key theme among the industry participants. Last January when I attended the National Auto Dealers Association (NADA) convention (also here in Vegas,) it became very clear to me that dealers really wanted to get better at managing their used vehicle inventory. I think Midas management turned me onto what should have been the theme for the week (people maximization.) Although I have to admit, I was a little disappointed with my meeting with Midas management. Primarily because I failed to
... To view the entire article: |
1 - LAD