As you know a couple weeks ago I gave a presentation at the National Alliance of Buy Here Pay Here Dealers (NABD.)  But the main reason I went was to learn.   

So below is a compilation (part 1) of the things I learned at the convention. 

Lesson #1: Think

Ingram Walters, the “MC” (Master of Ceremonies) of the event gave a “top ten” list of things/ideas dealers should take back and apply at their store.  You heard me refer to one of his top ten last week when I discussed the idea of firing someone.  He said something like: “the best way to jump start your business is to go back and fire someone. . .  it may sound me ...

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