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I know I am going to upset a lot of my readers. But as a consumer, I really hate everything about the auto retail process. And I don't just mean the car buying process. I mean everything from trading in the vehicle to getting it fixed. Especially, getting it fixed! I know, this is not a "newsflash" as CarMax and many of you out in the field have been trying to tackle the issue for years. And I truly admire the efforts so many of you have made in this endeavor. I recognize it is far easier for someone like to sit here in an ivory tower (or townhouse) and write about the customer being what matters as you watch your profit margins e
... To view the entire article: Related Companies: Adesa
Advance Auto Parts
America's Car-Mart
Asbury Auto
AutoNation
AutoZone
CarMax
Copart
CSK Auto Parts
DaimlerChrysler
Dealer Inventories
Ford Motor Company
General Motors
Genuine Parts Corporation
Group 1 Automotive
Hertz (will replace Adesa in index Feb 1, 2007)
Honda Motor Company
Keystone Auto Parts
lanelogic (not in index)
Lithia Motors
LKQ Corp.
Midas
Monro Muffler Brake
O'Reilly Auto Parts
Penske Automotive Group (formerly UnitedAuto)
Pep Boys
Sonic Automotive
Toyota
U.S. Auto Parts
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